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Point of Sale Hardware/Software Technician

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24x7 Hospitality Technology, LLC


We are seeking Point Of Sale Hardware/Software Technicians to join our team! EXPERIENCED and ENTRY LEVEL positions for an Installation/Helpdesk Technician. The Installation Technician is responsible for installing, configuring, maintaining, and troubleshooting all aspects of the point of sale (POS) system. In addition, Technician will work with 3rd party contractors and vendors to ensure smooth new store rollouts, store upgrades, and conversions. The technician will work with restaurant managers to answer questions or resolve computer problems related to the POS system. The technician will also work closely with internal teams to make changes to and maintain the POS database. This position will also provide Helpdesk phone support to our customer concerning the use of POS computer hardware and software, including printing, installation, networking, report generation and operating systems. The Technician will primarily be responsible for providing support to customers in the hospitality industry. Candidates will work helpdesk activities from your home, the company will provide IP phone and supplemental internet. Compensation will be determined by candidates skill, knowledge and experience. Responsibilities:Provide technical assistance with Point of Sale hardware and softwareResolve issues for clients via phone, in person, or electronicallyInstall Point of Sales system at customer locations within the United StatesRecommend hardware and software improvementsTrack customer issues and resolutions Qualifications:Previous experience in IT, customer service, or other related fieldsRestaurant experience is preferredTwo years of technical school (IT Certificate, AA or AAS degree) or related experience desiredAbility to communicate with customers, verbal and written,Capable of lifting 85 poundsAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanorAbility to work from homePro-active, self-starting and detail orientedValid drivers licenseAbility to travel

24x7 Hospitality Technology, LLC is the family owned business in the Midwest, providing systems and services for the hospitality sector. 24x7 Hospitality Technology, LLC is a reseller of restaurant & retail systems, technology products, helpdesk and service integration solutions for the restaurant industry.
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